getlogs
Launches the GatherLogs function for SUM, which collects all logs in to a compressed file. By default, SUM saves the log files in one of the following locations:

Windows
C:\cpqsystem\log
C:\cpqsystem\sum\log
C:\Windows\Temp\SUM
%localappdata%\sum
Linux
/var/log/sum
/var/cpq
/var/tmp/SUM
Options

debuglogdir <directorypath>
Tells SUM to find the log files in a directory other than the default directory.

logdir <directorypath>
Tells SUM to find the log files in a directory other than the default directory.

Syntax

smartupdate getlogs

Windows usage

C:\> smartupdate getlogs

Linux usage

$ ./smartupdate getlogs

Return codes
SUCCESS_NO_REBOOT
Windows: 0

Linux: 0

Text: The command was successful.

SUCCESS_REBOOT
Windows: 1

Linux: 1

Text: The command was successful but a reboot is required.

SUCCESS_NOT_REQUIRED
Windows: 3

Linux: 3

Text: The command completed successfully, but was not required or everything is already current.

FAILURE_GENERAL
Windows: -1

Linux: 255

Text: A general failure occurred. For details, see the logs.

FAILURE_BAD_PARM
Windows: -2

Linux: 254

Text: A bad input parameter was encountered. For details, see the logs.

FAILURE_COMPONENT_FAILED
Windows: -3

Linux: 253

Text: The installation of the component failed.

FAILURE_COMMAND_FAILED
Windows: -4

Linux: 252

Text: The command failed. For details, see the logs.