HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications can be sent to your authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the HP website (http://www.hp.com/go/enterprise/docs). HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual support agreement.
HP Insight Online direct connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 or Gen9 server or HP BladeSystem c-Class enclosure, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information.
The Insight Online direct connect configuration is available in iLO 4 1.40 and later, Intelligent Provisioning 1.60 and later, and Onboard Administrator 4.11 and later.
For more information, see the product documentation on the HP website: http://www.hp.com/go/insightremotesupportdocs.
HP Insight Remote Support central connect
When you use the embedded Remote Support functionality with an HP ProLiant Gen8 or Gen9 server or HP BladeSystem c-Class enclosure, you can register a server or enclosure to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment. All configuration and service event information is routed through the Hosting Device. This information can be viewed by using the local HP Insight RS user interface or the web-based view in HP Insight Online.
The Insight Remote Support central connect configuration is available in iLO 4 1.10 and later, Intelligent Provisioning 1.20 and later, and Onboard Administrator 3.60 and later.
For more information, see the product documentation on the HP website: http://www.hp.com/go/insightremotesupportdocs.