HP Insight Remote Support software extends the HP enterprise remote support portfolio for customers with small and medium-sized IT environments. The software is available in two variants:
HP Insight Remote Support 7.x software is optimized to support up to 500 devices and can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine. It can be easily integrated to work with a supported version of HP Systems Insight Manager. HP Insight Remote Support 7.x provides anytime, anywhere personalized access to your IT environment through HP Insight Online, and is also the recommended version for HP Proactive Care Service.
HP Insight Remote Support Advanced supports medium-sized to large environments with up to 3,500 devices. It can be installed on a Windows ProLiant hosting device or a Windows ESXi Virtual Machine and requires HP Systems Insight Manager. Optionally, customers using HP Operations Manager or SAP Solution Manager to manage their environment can easily integrate these platforms to create a single view. This software is also optimized to deliver Mission Critical Services through additional features.
For more information, see the HP website at http://www.hp.com/go/insightremotesupport. The HP Insight Remote Support Release Notes detail the prerequisites, supported hardware, and associated operating systems. The release notes are available on the HP website at http://www.hp.com/go/insightremotesupport/docs. HP Insight Remote Support is included as part of HP Warranty, HP Care Pack Service, or HP contractual support agreement.