Suggested Action: Run HP SUM locally, not from a mapped drive. For more information about running an application from a mapped drive see http://social.msdn.microsoft.com/Forums/windowsdesktop/en-US/d8e7aa2e-95ba-48b5-9ce3-e7cb9f5e57b2/issues-running-applications-from-network-shares?forum=windowsgeneraldevelopmentissues.