Inventory fails on remote Windows nodes

The node logs display the error RegOpenKeyEx failed with error RegOpenKeyEx completed with error 997: Overlapped I/O operation is in progress. This might be an issue with other processes running on the remote Windows node, for example a backup or process that accesses the registry.

Solution: Shut down the remote process that is accessing the registry, or run HP SUM locally on the node to perform inventory and deploy updates.