Collecting log files in SUM Online mode
SUM generates a set of debug log files that contain internal process and debug information which can be useful in determining issues with
SUM. Log files are stored in the
%LOCALAPPDATA%\sum
(Windows) and
/var/tmp/sum
(Linux) directories.
SUM creates log files for each function and node that
SUM updates.
SUM includes a utility named
gatherlogs.bat
(Windows) or
gatherlogs.sh
(Linux) to create a compressed .zip (Windows) or tar.gz (Linux) file with all the logs. To review the log files, you can run this utility to gather all the logs in one file.
Procedure
-
Open the
/packages
directory that contains SUM and then launchgatherlogs.bat
(Windows) orgatherlogs.sh
(Linux). -
Use the command
gatherlogs -s
to run the logs without a pause.