SUM log file locations
SUM stores log files in the following locations:
- User logs
-
Windows directory:
C:\cpqsystem\sum\log
Linux directory:
/var/log/sum
- Debug logs
-
Local Windows directory:
%LOCALAPPDATA%\sum
.Remote Windows directory:
Admin$\Temp\sum
.Linux directory:
/var/tmp/sum
- Local copy of SUM binaries when needed*
-
Windows directory:
%LOCALAPPDATA%\localsum
Linux directory:
/var/tmp/localsum
SUM makes a local copy of binaries and support files when SUM is launched from a network-mounted share or read-only location. This provides SUM uninterrupted access during updates.
- Remote node files
-
Windows directory:
Admin$\temp\sum
Linux directory:
/var/tmp/sum
If you do not find logs in the locations listed on Linux systems, check the directory
/var/cpq/Component.log
.