A component is listed as disabled

Symptom

SUM lists component cp027753.exe as Disabled.

Cause

The masterdependency.xml file has incorrect allow_rewrite and allow_downgrade parameter settings.

Action
  1. To work around this issue, remove or update the masterdependency.xml file.
    CAUTION:

    Removing or editing the masterdependency.xml file might lead to deployment failures. SUM relies on this file to resolve dependency issues between components.

  2. Close SUM.
  3. Open the masterdependency.xml file in a text editor.
  4. Find the allow_rewrite and allow_downgrade parameters for cp027753.exe and change them to yes.
  5. Run the clean-cache application to remove node and baseline information.
    NOTE:

    clean-cache deletes all node information from the SUM database.

  6. Launch SUM, add the nodes, and then continue the node deployment.