Contents

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Introduction

HP SUM overview

Scaling HP SUM updates in your environment

About the graphical user interface

Status icon descriptions

Launching HP SUM

Migrating nodes from 6.x to 7.x

Deploying HP SUM

HP SUM modes

Deployment modes

Deploying firmware for HP ProLiant servers using the HP Service Pack for ProLiant

Deploying HP Integrity firmware bundles with HP SUM

Deployment scenarios

Disabling BitLocker to permit firmware updates (Windows only)

Using Linux and HP-UX root credentials

Prerequisites for using Linux and HP-UX root credentials on a remote node

Using SSH with root credentials

Logging out of the HP SUM GUI

Changing the hpsum.ini file

Saving existing temp files between HP SUM sessions

Editing a default hpsum.ini file

Creating an hpsum.ini file before launching HP SUM

Changing the temporary directory

hpsum.ini parameters

Using the HP SUM GUI

Updating a node with HP SUM example

Using the Home screen

Using the Activity screen

Using Localhost Guided Update

Using the iLO Federated Update screen

Adding a new iLO Federation group

Re-scanning for iLO Federation groups

Editing an iLO Federation group

Performing inventory on an iLO Federation group

Viewing iLO Federation group firmware versions

Viewing iLO Federation group members

Deploying software to an iLO Federation group (online)

Deploying software to an iLO Federation group (offline)

Generating reports

Aborting an iLO Federation deployment

Deleting an iLO Federation group

Using the Baseline Library screen

Adding a baseline

Creating a custom baseline and ISO

Baseline reports

Deleting a baseline

Validating a baseline

Configuring components

Using the Nodes screen

Adding a node or other deployment type

Associated nodes deployment behavior

Node-specific additional details

Editing a node

Aborting a node update

Node inventory

Staging an update to a remote node

Deploying a node

Deploying all partitions in an HP Integrity BL870c i4 or BL890c i4 node

Node reports

Deleting a node

Server overview

Integrity node overview

Moonshot node overview

Using the Node Groups screen

Adding a node group

Editing a node group

Node group inventory

Deploying a node group

Node group reports

Aborting a node group update

Deleting a node group

Using the Enclosures screen

Using the Servers screen

Using the Switches screen

Using the VM Hosts screen

Using the iLO screen

Using the Virtual Connects screen

Advanced topics

Configuring IPv6 networks

Making HP SUM network ports available

GatherLogs

Troubleshooting

Collecting trace directories

Baseline troubleshooting

HP SUM lists SUSE Enterprise Linux dependencies for Red Hat Enterprise Linux systems

HP SUM displays two versions of the same component when creating a custom baseline

HP SUM stops responding when performing inventory on large baselines

HP SUM deletes the baselines and nodes after quitting a Remote Desktop session

HP SUM cannot connect to a UNC path baseline

HP SUM does not add baselines with UNC paths

Node troubleshooting

HP SUM takes longer than expected to deploy updates to multiple nodes

HP SUM displays the component error, Missing 32 lib depend

HP SUM does not respond when editing a node with sudo

HP SUM does not display the Deploy button on the Deploy Nodes screen

An HP-UX node displays the error Inventory failed. The pciinfo module requires manual update on remote target

HP SUM does not detect solid state hard drives

After HP SUM finishes an inventory, the inventory screen does not close

Cannot add a Windows node when running HP SUM on a Linux host

HP SUM does not display a reboot message in Guided Update

HP SUM displays message Unable to locate the item you requested

HP SUM stops responding when performing inventory on multiple nodes

HP SUM displays the message Unable to login or identify node as a supported device

HP SUM displays the message Ready for deployment while HP SUM is performing inventory on a node

HP SUM does not display an entire screen

You can edit a node while HP SUM is deploying updates to the node

HP SUM automatically performs inventory on a node after editing the node

NIC firmware does not activate during reboot from HP SUM

HP SUM returns an update error for HP host bus adapters H220, H221, H222, and H210

HP SUM cannot upgrade VC in FIPS mode

The command open_firewall does not work on some nodes

Inventory fails on remote Windows nodes

HP SUM does not deploy Power PIC components via iLO Federated Update powered by iLO Federation

Activity screen troubleshooting

HP SUM does not update the Activity screen accurately

VMware troubleshooting

HP SUM displays an inventory error on a VMware node

HP SUM cannot downgrade Virtual Connect from 4.10 to 4.01

Reports troubleshooting

HP SUM does not generate reports for nodes that are offline

HP SUM displays only requested reports in CSV and XML format

HP SUM engine troubleshooting

HP SUM engine stops running when HP SUM is mounted from a virtual media source

HP SUM allows all users to log in

Some screens are not translated from English

HP SUM displays the error message “Multiple connections to a server or shared resource by the same user...”

HP SUM does not use the expected language

HP SUM on a mapped drive stops working after an idle period

CLI commands troubleshooting

HP SUM does not deploy multiple components if all specified separately in one command

The /use_web CLI command does not work

Support and other resources

Contacting HP

Subscription service

Access to HP Support Materials

Related information

Typographic conventions

HP Insight Remote Support

Documentation feedback

Glossary