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Smart Update Manager Online Help
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Introduction
Smart Update Manager
Scaling SUM updates in your environment
Status icon descriptions
Downloading SUM
Files included in the
SUM
download
Downloading
SUM
from the Hewlett Packard Enterprise website
Downloading SUM from the SDR website
Downloading an SPP Custom Download
Migrating node information to the current
SUM
version
SUM
and
SPP
boot environments
SUM modes
SUM modes
Deployment modes
Deployment scenarios
Deploying firmware for ProLiant servers using the
SPP
Deploying HPE Synergy with
SUM
Log files and changing directory locations
Collecting log files in
SUM
Online mode
Collecting log files in
SUM
Offline mode
GatherLogs
SUM
log file locations
SUM
log locations
Using the
sum.ini
file
Editing the default
sum.ini
file
Creating a
sum.ini
file
Changing the temporary directory
sum.ini
file parameters
Launching SUM
About web browser security certificate
Importing the security certificate to Firefox
Importing the security certificate to Google Chrome
Importing the security certificate to Internet Explorer
Launching SUM
Launching
SUM
in GUI mode from an ISO
Launching SUM from the RPM
Using a different version of
SUM
with an
SPP
ISO
Disabling BitLocker to permit firmware updates (Windows only)
About using SUM with BitLocker
Linux root credentials for remote nodes
Prerequisites for using Linux sudo credentials
Using an SSH keyfile with root credentials
Logging into SUM from the GUI
Closing SUM
Logging out of the
SUM
GUI
Clearing the SUM cache
Using the SUM GUI
Updating a node with SUM overview
SUM Home screen
SUM Activity screen
SUM Localhost Guided Update
Using Localhost Guided Update in Interactive mode
Using Localhost Guided Update
SUM Baseline Library screen
About SUM baselines
Adding a baseline
Creating a custom baseline and ISO
Generating baseline reports
Validating a baseline
Re-validating baseline components
Deleting a baseline
Baseline addition or inventory cancellation
Component configuration
Configuring components
Configuring and Exporting Components
Importing component configuration settings
SUM Nodes screen
About node status
Viewing LiveLog information
Adding a node
Adding a single node by IP or DNS name
Adding a node by searching a range of addresses
Adding nodes with an input file
Associated nodes deployment behavior
Node-specific additional details
Editing a node
Aborting a node update
Performing node inventory
Staging components
Deploying a node
iLO Repository update vs online update through OS
Deploying to and managing iLO Repository with SUM
Generating node reports
Deleting a node
Server overview
iLO Repository
iLO 5 Gen10 security states
Node Groups screen
Adding a node group
Editing a node group
Performing node group inventory
Staging the node group
Deploying a node group
Generating node group reports
Aborting a node group update
Deleting a node group
Network information
Using SUM with IPv6 networks
SUM network ports used
.ini
file port addresses
SUM engine troubleshooting
SUM stops responding
SUM unexpectedly logs off users
SUM displays component failed validation error
SUM displays zero free space on a drive
Text is not translated
SUM restricts multiple connections to a server or shared resource by the same user
SUM reports port errors
Browser closes connection with SUM
SUM does not allow user to log off as expected
Baseline troubleshooting
SUM
displays a dependency error for self-inventory components
SUM does not validate a component
SUM displays multiple versions of the same component
Custom baseline screen does not display node types
SUM does not save baselines after a Remote Desktop session
SUM does not validate HTTP baselines
SUM screens display outdated information
SUM refreshes the browser when adding a baseline
Baseline inventory does not respond for SPP ISO
Node troubleshooting
Google Chrome crashes frequently on the Nodes page
SUM dependency issues
Unable to add a node in High Security mode
SUM does not add an SMB-enabled Linux node with Unknown node type
SUM has an issue with sudo user
The SUM
Deploy
button is disabled
SUM node inventory fails
SUM does not detect a component
Linux hosts do not add Windows nodes
SUM cannot connect to a node
No component version information displayed
Command
open_firewall
does not work
Firewall error on a remote node error
Determining which HPCISSS2 and HPCISSS3 drivers to install
SUM skips Broadcom ports
SUM reports OA update incorrectly
SUM does not deploy to Windows cluster nodes
SUM does not process encryption keys included in node input file details
SUM does not delete install sets from the Nodes page in IE 11.44
Linux firmware RPM mode does not support setting attributes containing string value with parenthesis
VMware troubleshooting
RPM updates do not deploy to VMware nodes
Unsupported Windows ROM components list on Gen10 VMware OS instead of VMware components
Reports troubleshooting
SUM does not generate reports
Websites and support
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
Accessing updates
Remote support
Warranty information
Regulatory information
Documentation feedback